Amadeus Altéa to Boost Hawaiian Airlines’ Efficiency and Productivity

Home Travel Amadeus Altéa to Boost Hawaiian Airlines’ Efficiency and Productivity
Amadeus Altéa to Boost Hawaiian Airlines’ Efficiency and Productivity

WHY IT RATES: Hawaiian Airlines already has an amazing team of people, and partnering with Amadeus allows the company the ability to better target their growth plans while also doubling down on the people-first mindset that makes them great.—Michael Schottey, TravelPulse Director of Digital Content


Amadeus is partnering with Hawaiian Airlines to help the carrier achieve growth plans for 2018-2020. In 2017, Hawaiian Airlines carried a record 11.5 million passengers, up 4.1% from 2016. The Honolulu-based airline has selected Amadeus Altéa Departure Control Flight Management to continue the momentum in its upward trajectory.

Jon Snook, Hawaiian Airlines executive vice president and chief operating officer, said, “Hawaiian Airlines is delighted to be able to deploy Amadeus’ Flight Management Solution. Amadeus will help us standardize operations, increase cargo capacity and reduce fuel burn and improve productivity. The implementation of this state of the art technology will allow us to focus on what we do best which is welcoming our guests onboard with our unique Hawaiian hospitality.”

In addition to improved fuel efficiency, implementing this technology will allow load planners to spend more time preparing for challenging flights to maximize payload. Hawaiian Airlines will see reduced delays due to real-time information shared between reservation systems and aircraft loaders, and smoother departure processes with fewer surprises.

After implementing Altéa Departure Control Flight Management, Amadeus customers have seen a 76 percent decrease in the number of flights with overestimated zero-fuel weight compared to results for other providers. Flights within 1 percent zero-fuel weight have increased from 75 percent to 94 percent. This means better forecasting increases revenue opportunities.

Mr. Snook added, “Working with Amadeus demonstrates our commitment to continuously invest in our fleet and products and enhance revenue potential. Amadeus Altéa Departure Control Flight Management is a superior solution, and I’m confident that it will improve organizational capabilities that strengthen our competitive advantage.”

Elena Avila, executive vice president and head of Airlines for the Americas at Amadeus said, “Hawaiian Airlines has excellent knowledge of the Hawai’i traveler, and its brand resonates strongly with its guests. The Amadeus Altéa Departure Control Flight Management solution helps modernize the way airlines manage their operations, so they can focus on delivering outstanding service and products to their customers. We’re honored to be helping Hawaiian Airlines achieve its business objectives, and we’re committed to its long-term success.”

Amadeus Altéa Departure Control Flight Management will be on all flights that are owned and operated by Hawaiian Airlines. Implementation will begin in 2019 and will be the first implementation of this solution in North America.

Visit Amadeus Airlines for more information about Amadeus technology and distribution solutions for airlines.