Beyond COVID-19 – how hotel technology can drive recovery

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Beyond COVID-19 – how hotel technology can drive recovery

apaleo is a highly connectible, “API first” cloud PMS for modern groups and chains. Over recent weeks, we’ve been talking at length to customers, partners and industry friends about the role of technology in the current crisis and how the hotel tech stack must evolve drastically in order to remain relevant in a post-coronavirus landscape.

52% of our customers remain open during COVID-19 and cite their technology as one of the key factors behind this. We’ve compiled our findings into a free whitepaper, which sets out to:

  • navigate the current technology landscape in the context of COVID-19
  • summarize the opportunities presented by new technologies
  • explore the once in a lifetime opportunity to review, test, integrate and implement new solutions
  • discuss how hoteliers will emerge leaner, more efficient, with better equipped employees and a product that meets the demands of the newly invigorated digital traveler.

Download the full report here

About apaleo

Hotels need the right technology and systems to manage all the complexities of their business. At the core of these systems is the property management system (PMS), which manages hotel inventory and reservations, rates, accounting, invoicing and payments, and more. Then there are all the additional systems like CRM, CRS, upselling, review monitoring, distribution and channel management, forecasting, business intelligence reporting, and so forth. Hoteliers rely on all these tools yet struggle because many of them don’t integrate.

apaleo’s PMS platform connects all these systems quickly and seamlessly. As the first PMS which is purely based on a fully open 2-way API, hotels can grant applications access to all the information stored in apaleo, as well as allow them to write back data to the PMS. apaleo’s public API allows hoteliers to innovate without major risks, integration hassles, long wait times and hidden fees. Developers and software vendors can easily connect to apaleo, and hotels can even develop their own, custom apps with ease. Applications are housed in the apaleo Store, opening the possibilities for hotels to connect to pre-integrated, innovative apps – guest facing or staff facing – with one click. Learn more at