The latest report by Horwath HTL Health and Wellness provides key guidelines to successfully design wellness resorts.
In order for wellness resorts to serve their purpose of providing immersive and transformative experiences to their guests, a specialized and meticulous design process is required. Such a process must not only ensure that physical spaces are in tune with the particular psychology of guests staying at wellness resorts, it must equally enable delivering personalized, seamless and intuitive guest services.
Starting with an overview of wellness resort characteristics and the unique mindset and behaviors of guests staying at such resorts, this paper demonstrates the crucial importance of placing guest experience and ease of operations at the core of the wellness resort design process.
About Horwath HTL
Horwath HTL is the world”s largest hospitality consulting brand with 45 offices across the world providing expert local knowledge. Since 1915 we have been providing impartial, specialist advice to our clients and are recognized as the founders of the Uniform System of Accounts which subsequently has become the industry standard for hospitality accounting. We focus one hundred percent on hotels, tourism and leisure consulting and have successfully completed over 16,000 projects. If you have any questions, please contact James Chappell, Global Business Director at [email protected].