For a global hotel chain, such as Minor Hotels, one of the most essential needs is a single source of information to gain true insights into operations and a real understanding of guest behavior.
And as Minor Hotels and Resorts – which already operates 550 properties globally and includes brands such as Anantara, AVANI, NH hotels and more – continue to grow, they discovered that gathering the data it required was becoming increasingly challenging.
Nowhere was this challenge more evident than within its restaurants, where operations were controlled by multiple, different systems, making simple tasks complex and obtaining insights into buying habits difficult.
That’s why Minor Hotels upgraded to Oracle Hospitality’s Simphony Cloud point-of-sale solution.
In the above video, Thiruselvam Tholtan, Director of IT Central Systems for Minor Hotels, shares how important F&B is for Minor Hotels and why they chose Oracle Hospitality Simphony Cloud.
About Oracle Hospitality
Oracle Hospitality brings over 40 years of experience in providing technology solutions to independent hoteliers, global and regional chains, gaming, and cruise lines. We provide hardware, software, and services that allow our customers to act on rich data insights that deliver personalized guest experiences, maximize profitability and encourage long-term loyalty. Our cloud-based, mobile-enabled solutions for property management, point-of-sale, distribution, and reporting and analytics lower IT costs and maximize business agility. Oracle Hospitality’s OPERA is recognized globally as the leading property management platform and offers open APIs to serve as a platform for industry innovation. For more information about Oracle Hospitality, please visit www.oracle.com/Hospitality.
The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly Automated and Secure Oracle Cloud Infrastructure featuring the Oracle Autonomous Database. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com.
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